Take Me To The Closest Ups (2024)

FAQs

Can you drop off packages at UPS Access locations? ›

Drop Your UPS Packages Off

UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

(800) 742-5877

United Parcel Service / Customer service

UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you. If necessary to return an item, you may drop a labelled pre-paid UPS Return parcel into any UPS Access Point.

How To Schedule a UPS On-Call Pickup. You can have your shipment picked up from your home or office by scheduling your pickup online at the link below or by calling 1-800-PICK-UPS^® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you'll not be charged additional pickup fees per package.

Drop your items at The UPS Store

You can also take your returns to The UPS Store. When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled. Instead, The UPS Store will pack, label and ship your return for free.

If you have any questions about the status of your package, please reach out to UPS at 1 (800) 742-5877, or to USPS at 1 (800) 275-8777.

Live Support

For general information, call us at (877) 672-0007.

If the package is not located, a Damage/Loss claim letter will be sent to you, the shipper, via email, fax, or post. If the package is found, UPS will not approve the claim and will route the package on to the recipient. UPS will notify you when the package is delivered.

How many attempts does UPS make? ›

UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.

Tracking your package on UPS.com will give you the most up-to-date information about the status of your shipment. Check back periodically for shipment progress updates. How late will UPS deliver?

You'll need to provide proof of identity at pick up, so bring a photo ID. Customers picking up from a UPS Access Point® will use the touchscreen kiosk at the locker to retrieve the package. To find a package, you can search by: Tracking number.

Can you hold my packages while I'm away? Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. UPS Customer Centres can hold your package for up to five business days.

Yes. During checkout, you can designate a UPS Access Point pickup person. Ensure that the name appears exactly as it does on their government-issued ID. They will need that ID and the tracking number of your order to pick up your package.

What is UPS Access Point ? What is UPS My Choice ? It's a place, usually a nearby shop or convenience store, where your customers can collect or drop-off packages when it's convenient for them.

With UPS Mail Innovations Returns, your customers can conveniently return their packages using their mailbox, postal carrier, local post office or any postal drop box nationwide.